Contact details, notes and appointment history

Client records for hair and beauty salons

When a client returns, information from earlier visits helps your team prepare. ED BeautyFlow connects the client directory with appointments and, depending on your plan, technical and sales modules.

ED BeautyFlow web client directory containing demo records
ED BeautyFlow web management system — client directory with demo data.

Start with the information your team needs

Use the client record for details that help you identify and contact the person: name, phone number, email and service-related notes. In ED BeautyFlow, this information sits alongside the client’s appointment history. Collect information relevant to managing the client relationship.

Refer to earlier appointments

Appointment history helps you review visits recorded against the client. When someone calls to arrange another session, you can refer to those appointments and plan the next one in the calendar. The workflow uses the same client record rather than a separate paper form for each booking.

Separate basic records from technical treatment notes

Contacts, general notes and appointment history belong to the internal client directory. Beauty treatment records, Hair colour formula history and consent documents have their own module requirements. The demo distinguishes the basic record from the additional tools available with the selected plan.

See how a digital record supports daily work

A demonstration can show a client, a useful service note and the linked appointments. A PDF template or spreadsheet can outline fields to collect; the management system connects those records to the working calendar. Explore the actual software workflow using demo data.

Give staff access according to their roles

Users see information permitted by their role within the business. Sales history and financial sections follow their own modules and permissions. We use anonymised examples in demonstrations so that you can assess the organisation of client information without entering real customer data.

Frequently asked questions

Are basic client records included in the Agenda plan?

Yes. The internal directory includes contact details, notes and appointment history. Advanced technical records and sales history are separate features.

Is a contact record the same as a treatment record?

A contact record holds basic details and operational notes. Technical treatment documentation follows the relevant module; beauty and Hair records are included from the Professionale plan.

Can hair salons and beauty salons use the directory?

Yes. The basic directory supports both types of business. Technical modules depend on the sector, selected plan and business configuration.

Where can I see an example client record?

Request a demo to see the directory, a record with demo data and its connection to appointment history, with additional modules explained separately.

See how to prepare for a returning client

Request a demonstration of client records and their link to the calendar. If you need treatment records or Hair colour formulas, tell us so we can show the relevant module.

See a client record in a demo